International Orders:
We use International Express Service for all international deliveries. We are responsible for the shipping fee. Usually, goods will be shipped out 1-2 days after receiving the order. Please allow around 5-15 working days from dispatch. Additional delays may occur during the months of September to March due to the high demand and heavy load on postal services and customs.
We often ship by EMS.Shipping cost is as follow:
Free Shipping:USA, UK, Italy, France, Germany, Sweden, Ireland, Austria, Belgium, Denmark, Finland, Canada, Luxembourg, Malta, Norway, Portugal, Switzerland, Spain, Greece, China, Japan, Korea, Singapore, Australia, Papua New Guinea, New Zealand;
$10 for Shipping:Pakistan, Laos, Bangladesh, Nepal, Sri Lanka, Turkey, India, Argentina, United Arab Emirates, Panama, Brazil, Belarus, Poland, Russia, Colombia, Cuba, Guyana, Czech Republic, Peru, Mexico, Ukraine, Hungary, Israel, Jordan;
$20 for Shipping:Oman, Egypt, Ethiopia, Estonia, Bahrain, Bulgaria, Botswana, Burkina Faso, Congo, Kazakhstan, Djibouti, Guinea, Ghana, Gabon, Qatar, Cayman Islands, Côte d'Ivoire, Kuwait, Croatia, Kenya, Latvia, Rwanda, Romania, Madagascar, Mali, Morocco, Mozambique, Niger, Nigeria, Senegal, Cyprus, Saudi Arabia, Tunisia, Uganda, Syria, Iran, Chad.
If it send by DHL,it can arrive in 3-7 days.But you should pay more $10.We offer worldwide shipping.But if your country isn't listed,that means the EMS can't reach.Please contact us to ask about the shipping cost before you order from us.
Return policy:
We are committed to your complete satisfaction . You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
If returning items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
Exchanges:
We will accept exchanges for a different size or color within 15 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation:
Cancellation of an order before the order has been dispatched, will incur cancellation fee, which is a 15% of the total order amount. We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
